Stella™ Help Guide

Sort and Search Notifications

By default, the notifications are sorted by the most recent at the top. There is an option to sort the list in ascending or descending order by clicking on the text or the corresponding arrow for the following categories:

  • Reserved/Ordered Date
  • Order Type
  • Order/Reservation Number
  • Patient ID
  • PO Number
  • Status

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Access Detailed Pages from the Dashboard tab

The Dashboard tab contains hyperlinked texts that you can click to view more detailed information on the Announcements, Order/Reservation Details, Patient Details, or Surgeon Details.

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1. + Add new patient: create a new patient in the system
2. View All: redirects to the reservation/orders tab to display all items
3. Page numbers: navigate through the different pages of notifications by clicking on the page numbers or arrow buttons
4. Checkout: access to the current shopping cart
5. Help: access to the Help Guide which navigates the Stella ICL Planning System and Calculator
6. Change customer or surgeon: select a different customer account or surgeon to view
7. Sign Out: sign out of the current account

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Status Indications

The status indicates the placement of the lenses. The possible status are:

Reservation Notifications

  • Reserved (not in cart): the reservation has been placed successfully. The lens will remain in reservation for up to seven days.
  • Reserved (in cart): the lens in reservation is currently placed in the shopping cart for order.
  • Ordered: the reservation has been placed for order.
  • Expired: the reservation passed its expiration date.

Order Notifications

  • Ordered: the order is placed
  • Draft: the order is placed and has received a Stella Order Number
  • Credit Review Pending *if applicable: occurs if the cost exceeds the account’s credit limit
  • Processing: the customer service team is working on the order
  • Shipped: the entire order has been shipped
  • Partially Shipped *if applicable: part of the order has been shipped
  • Closed: shipped orders has been picked up
  • Canceled: the order has been canceled